Terms & Conditions in short

  • By using the webshop, you agree to be bound by these terms & conditions.
  • By placing the order you warrant that you are at least 18 years old or have parents’ permission for the purchase.
  • We handle confidentially every information shared with us.
  • Ordering via our webshop is completely safe, because card information is transmitted over secure SSL encryption and is not stored.
  • The price applicable is that set at the date on which you place your order, besides this the ZSOFIHIDASI and the webshop reserve the right to change the prices of the products.
  • Shipping costs are not listed along the product price, but are recognized before confirming the purchase and will be included in the sum total.
  • The buyer has the right to cry off the purchase within 8 days after receiving the product. In the same way, within 8 days the product can be exchanged to an other product, and the margin will be paid back or needed to be paid.
  • ZSOFIHIDASI guarantees a 6 months product warranty in case of a product failure.
  • The guarantee does not apply to defects resulting from improper use.

By browsing and using the www.zsofihidasi.com webshop you declare that you have read and accepted all the items of the terms & conditions.

In case of disagreement the system is not allowed to be used.

By placing the order you warrant that you are at least 18 years old or have parents’ permission for the purchase.

// Holder’s information

Name: Zsofi Hidasi sole trader
Seat: 2100 Gödöllő Faiskola str. 19. Hungary
Tax number: 69415218-1-33
Registration number: 53151430
Emitter registration office: Nemzeti Adó-és Vámhivatal
Language of contract: Hungarian
Language of webshop: English
Contact information: hidasizsofi@gmail.com, via telephone: +36706327858 on workdays between 9 am to 5 pm.

// Purchasable products and services

The webshop vends unique, hand-made bags. Since every item is hand-made individually, the products can be a little bit different from the demo items on the photos.

The products can be ordered via the webshop or via e-mail by giving the code and the parameters of the chosen item. The prices do not include shipping costs. The currency the prices are given in are shown after the total amount of the purchase and are free of tax for natural persons. With vendors and resellers, we make special agreements.

// Process of ordering

  1. Click on „Add to cart” on the item’s page.
  2. You can continue shopping afterward, browsing other products.
  3. Every time you pick an item, repeat step 1.
  4. Once you put all the products you wanted in your cart, click on the „Cart” sign.
  5. Here you can see all the chosen items. You can delete products (click on the small ‘x’) or change the quantity by giving the amount you want to order. After this, the sum total will be calculated.
  6. Click on „Proceed to Checkout” to continue the process of ordering.
  7. The next step is to sign in the system with your account if you have already registered before. If you are a new customer, you can register by giving the required information (name, shipping address). Then click on the „Create an account” square to store the data (this is the process of creating a new account, which is not mandatory in order to finish your order). This option allows you to order next time without giving your personal data again.
  8. You can choose the payment method (PayPal).
  9. To finish your order, click on „Place order”, and by doing that your order is finalized.
  10. After this, the order information will be given on the page (order identification number, date, sum total, chosen to pay method, data necessary to perform the payment).
    You will also receive an e-mail about your order. You can request information about the order’s progress by giving the order’s identification number.
  11. After receiving your order (within 1-2 workdays) we send you the invoice via e-mail.
    We process the orders on workdays from 9 am to 5 pm.
    (You can order from the website anytime, not only during this period. If you place your order after the end of working hours, your order will be processed within the following 2 working days. )

// Shipping

Please, check the package upon delivery in front of the delivery-man. If any damage were caused during shipping, ask to draw up minutes, otherwise, we can not take responsibility for such damage.

Shipping inland
Sent as a registered priority mail, in a padded envelope, with insurance.
(The fee depends on the weight of the product – it will be shown before finalizing the purchase.)
The registered mails are delivered by the Magyar Posta Zrt. between 8 am and 5 pm.

If required, other delivering methods (e.g. postal package service, courier service) is also available, after a special agreement.

In the case of unclaimed packages that were sent back, the customer will be charged with the shipping costs. If at the time of delivery you are not at the given address, you can claim your package at the closest Post office, by showing your mail notice.

Shipping abroad
Sent as a registered, priority mail, in a padded envelope, with insurance.

(The fee depends on the weight of the product – it will be shown before finalizing the purchase.)

In case of an international order, local taxes/duty may be charged, on the customer’s account.

// Guarantee

We guarantee 6 months of warranty on our products. In case of failure, please first contact us.

In case of improper use the guarantee does not apply, and in this case the customer will be charged with the repairing costs.

Damaged products will be repaired (within the period of the guarantee validity), if the damage can be repaired. Otherwise the product will be replaced.

// Exchange

8 working days within the delivery the product can be exchanged to an other product, and the margin will be paid back or needed to be paid. If you would like to change the product to an other one, as a first step, please contact us.

// Right of withdrawal

Within 8 days after the delivery, the buyer has the right, given by the law, to cry off the purchase. In this case we will repay the purchase price for the buyer, the latest 30 days after the withdrawal and the returning of the product. The repayment does not apply to the shipping costs, and the returning fees must be paid by the buyer.
If you have any questions that are not answered in this document, check:
A távollevők között kötött szerződésekről szóló 17/1999. (II. 5.) Korm. rendeletet.
(http://www.njt.hu/cgi_bin/njt_doc.cgi?docid=39955.61424)

Procession of the withrawal right

– If you would like to withdraw your purchase, you can do it via mail or e-mail, by alluding to the product and the order’s identification number. You can withdraw the purchase 8 days within the receipt.
(If you chose to withdraw by sending back the package via the postal servise,we will consider the posting date. Please, send the package as a registered mail, so that the posting date will be obvious.)

– Please, send the package to our seat’s address. The shipping costs of the returned products must be paid by the buyer. Please, do not sent the product as a collect package, because we can’t claim such packages, therefore the returning fee must be paid by the buyer, again.

– The latest 30 days after returning the package, we will pay back the price of the product to the given bank account.

// Privacy

If you share any personal information with us while using our webshop, we will handle your information with great caution, and they will not be share with a third party. There are exceptions though: we will need to share some information with some subcontractors, without whom we cannot carry out the order (such as information needed for the shipping companies to deliver the order).

The order is encrypted with a 256 bit SSL protocol, meaning that it’s completely safe.

While browsing the webshop, some technical inormation are stored (e.g. in log file format, which contain the user’s IP address, the date and the visited page’s URL), that cannot be used for identification, but may serve statistical purposes. The system stores data on the user’s computer as well, as ’cookies’. The cookies are not capable of personal personal identification, and are alive during the working session. To use the webshop, you need to allow the cookies in your browser, otherwise some functions are disabled.

We create an invoice for the ordered product, which will be stored according to the operative measures.